The Cisco Unified Communications is an affordable appliance that provides voice, data, voicemail, automated attendant, video, security, and wireless capabilities while integrating with existing desktop applications such as calendar, email, and customer relationship management (CRM) programs.
What is Unified Communications?
Cisco Unified Communications solutions bring together voice, messaging, video, and desktop applications designed to enable companies to adapt quickly to market changes, increase productivity, improve their competitive advantage, and deliver a rich media experience across any workspace. By unifying your communications, you can improve productivity and collaboration to gain a competitive edge.
Affordable Communications System for Your Business
For a business like yours to communicate effectively with suppliers and customers in today’s competitive business environment, you need ready access to information, updated in real time. With the right solution, your business can collaborate more effectively and problem-solve like never before. The Cisco Smart Business Communications System (SBCS) is an all-in-one networking and communications solution that will enable you to do just that. And it includes the peace of mind that comes with support from the worldwide leader in networking and communications.
This solution supports flexible deployment options based on your needs, a wide array of IP phones, public switched telephone network (PSTN) interfaces, and Internet connectivity.
The Cisco Smart Business Communications System (SBCS) is designed to “unify,” or bring together, your phones and computers so you can deliver the following capabilities to your employees— wherever they are:
- Communications: integrated voice, data, and video
- Messaging: voicemail, email, instant messaging
- Basic call center capability
- Common user experience: desktop, phone, mobility
- Audio conferencing and video calling
- Integration with business applications such as Microsoft Office, customer relationship management, and third-party applications
- Presence: see others’ status and how to best reach them, via IP phone or a desktop client
When you deploy SBCS, your employees will have the same secure access to your network when they are away from the office that they have at their desks. SBCS allows your employees to do what they do best, even better.
The Benefits of Voice and Data on a Single Network
The Cisco Smart Business Communications System combines voice and data on a single network, building a foundation for small businesses to improve operations and productivity.
SBCS supports all of this on the same end to end network:
- call handling
- voicemail
- automated attendant
- wired and wireless phones
- integrated email
- fax
- video calling
- basic call center capabilities
- network security
- remote access
- switching
- wireless
- remote teleworker support
- integrated business productivity applications
Get an advanced system that expands as your business grows and changes, without a lot of capital expense.
